Terms & Condition
Welcome to StudioLightsKit. By using our site, you are agreeing to comply with and be bound by the following terms, conditions. Please review the following terms carefully. If you do not agree to these terms, you should not use this site. The term 'StudioLightsKit.com' or 'StudioLightsKit' or 'us' or 'we' or 'our' or 'the Site' all refers to StudioLightsKit, the owner of the Web site. The term 'you' refers to the customer or visitor of our Web Site.
Privacy
StudioLightsKit.com will never share customer information with a third party. All order data is securely processed to complete the order and confidentiality is guaranteed. StudioLightsKit.com does not have access to any customer payment information. All payment information is securely processed by our Payment Processor and they are prohibited in using your information in any other way but to only charge you for the order.
User Account
If you establish an account at the Site in order to purchase sneakers or receive information from us, you are responsible for maintaining the confidentiality of your account and your password. By establishing an account, you agree to accept responsibility for all activities that occur at the Site under your account and password. StudioLightsKit reserves the right, in its sole discretion, to refuse service, cancel orders or terminate your account.
Shipping & Delivery
Customers are responsible for providing a full valid address,name of receiver,telephone number, including apartment number if applicable, for delivery. You are responsible for arranging mail forwarding if you are moving, and for putting a vacation hold if you do not anticipate that you will be at home when the package is due to arrive. Customers are entirely responsible for ensuring the receipt of the package, and WE will not be responsible for returned orders due in part by customer negligence.
Returns or Exchange
- If you received an item that has been damaged,please contact us within 5 working days of receiving your item(s).We will further instruct you on how those item(s) will be exchanged/replaced.Items damaged and not reported within 5 working days of receiving shipment will not be exchanged or replaced.
- Returns or Exchange must be initiated within 5 working days of receiving your order. If you are not satisfied with your purchase for any reason,you may send the item back (at buyer's expense) for a refund. Shipping and handling fees will not be refunded,a 30% of order amount will be deducted as restore fee,the buyer must ensure confirmed return deliver.StudioLightsKit will not be responsible for items lost in the mail.
- Each item must be returned back in the original packaging,items can't be used or damaged, If you would like to return your purchase for an exchange or a refund, please contact us for a Return Merchandise Authorization form.No returns will be accepted without this form.
Remarks: StudioLightsKit stick to provide top quality products and royal customer service,we treated our customers as good friends or partners,we are easy-going,easy-communicated supplier,we believe any problem could be resolved satisfiedly.PLEASE shop confidently !